We exist to help brands develop next generation Omni-channel platforms that connect the digital and physical worlds into one unified customer experience.
By doing so, we are providing customers with a more useful, flexible and enjoyable brand and shopping experience across the whole path to purchase.
Our platforms also provide increased business value to retailers through smarter advertising, more retailer control, and richer business intelligence.
With the customer at the heart of our planning process, our experience design process aims to create a seamless, useful and rewarding customer experience across the whole path to purchase in both the digital and physical environments.
Customer, Business and Technology research and requirements
Path to purchase requirements mapping
Experience design connecting online and physical touch-points
3rd Party Services identification and research
Media and CRM strategic development
Experience and UI design across all devices including web, mobile and kiosks
We design and build enterprise level omni-channel platforms that power multiple device experiences including desktop, mobile and kiosks.
Enterprise level technology stack including integration of central CMS, Data and CRM systems
Multi-device development (kiosks, responsive web mobile apps, screens etc)
Directory and indoor navigation development
Research and integration with 3rd party partners
Retailer portal development
Set up and integration with proximity and sensing technology
The future of marketing has arrived in the form of personalisation engines, marketing automation and location based marketing.
We have the expertise to plan, develop and roll out programs that help brands take measured and pragmatic steps to trial and roll out activities in these three areas.
Our experience in setting up up robust business intelligence systems also ensures customers activity and corresponding KPIs can be measured across the entire eco-system.
We have developed eCom and CMS platforms that have powered some of the worlds most famous retailers in ASOS, DFS and Primark.
Thanks to partnerships with CMS and eCom platform providers, we are at the forefront of developing next generation omni-channel platforms that can power personalised experiences across web, mobile and physical spaces.
With such an extensive track record we are now part of Sitecore's Partner Advisory council which helps set the product roadmap in Asia.
We have capabilities to tackle projects requiring Sitecore, Adobe, EpiServer and Umbraco expertise.
We have experience planning, prototyping and rolling out large scale Wayfinding solutions.
Business analysis to identify requirements and technology constraints
Running the tender process to identify Wayfinding technology partners
Technology architecture and systems integration of Wayfinding into a CMS platform
Set up and maintenance of Wayfinding and beacon network
There are now many clever technologies to that sense people in physical spaces.
While these sensors provide an unlimited amount of uses, we like to focus on using them to improve upon customer experience or enhancing communication targets.
We have experience in planning, building and rolling out systems that utilise the following:
We'd love to hear from you. Contact us in one of 15 offices around the globe.Find your closest office