Silvia Ritzmann

Silvia Ritzmann

VP, Global Head of Delivery

Silvia is our portfolio management executive with over 20 years of experience delivering successful implementations of highly complex transformational projects & programs, including web-design and development, digital strategy, e-commerce, CRM, and OMNI channel user experience. Her platform experience includes SAP, Oracle Retail, Sitecore, Acquia, Adobe, ATG, Websphere/Watson and SAP Hybris.

Silvia is a resourceful professional with a hard focus on creating and delivering business value, a clear understanding of business priorities, and the ability to develop and implement transformational roadmaps, maximizing the use of technology whilst driving business benefits. Nonetheless, Silvia is obsessed with risk management, which gives her an excellent track record of recovering programs from eminent failure and, most importantly, successfully and strategically addressing them to achieve business benefit realization. In her impressive professional trajectory, Silvia has lived and worked in 13 different countries and nailed down multiple industries, from retail, to manufacturing, to consumer goods, to fashion and beauty, to consulting and advertising, which gives her an exceptional capacity to support C-suite leadership in connecting the dots to define high level application architecture and ensure adoption of the best in class methodologies, processes, tools and techniques.

With several degrees and certifications, including an MBA in International Strategic Management from Baldwin Wallace University, a Master’s in Risk Management from UTFPR (Brazil), and an online Diploma in Organizational Change Management from MIT, not to mention her multiple certifications within the project, program & portfolio management, Silvia joins MullenLowe Profero to revamp our global delivery model and elevate our capacity to support our clients in their digital transformation journey by delivering projects and programs with an unfair share of attention and unbitable excellence.


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